Duffspin Casino Terms of Use

This page sets out the rules that govern use of our platform and the relationship between you and us. It explains your responsibilities as an account holder, the standards we expect when using the site, and how we manage promotions, payments and disputes. By registering or using an account you agree to these terms, and we expect you to check them regularly as they may be updated.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Keep your password and login details confidential and notify us immediately if you suspect unauthorised access. You must provide accurate and up-to-date personal information and update it if anything changes. We may suspend or close accounts where we suspect fraud, money-laundering, abuse of promotions, multiple accounts, chargeback abuse or other breaches of these terms.

Eligibility requirements

Accounts are available only to users who meet the stated eligibility criteria on the registration page. You must be of legal age to gamble and must not be prohibited from registering by any applicable laws or the terms displayed when you sign up. If we reasonably believe you are underage, resident in a restricted jurisdiction, or otherwise ineligible, we may refuse registration, suspend the account or close it and return any remaining balance after any required checks.

Acceptable platform use

Use the platform lawfully and only for its intended purposes. Automated play, botting, collusion, multiple accounts, misuse of bonus mechanics and attempts to circumvent restrictions are prohibited. Do not use VPNs or other tools to mask your location to breach any site restriction. Breaches of acceptable use may result in suspension, cancellation of winnings and account closure.

General bonus and promotion rules

Promotions are governed by specific terms shown with each offer. Bonus funds are typically held separately to cash and are subject to wagering requirements, game-weighting rules, maximum bet limits and expiry periods as set out in the promotion terms. Where a promotion includes a code or opt-in this will be stated at the time of the offer. We reserve the right to withhold, reclaim or cancel bonuses and winnings where we detect abuse or breaches of promotional terms.

Deposits and withdrawals

Available payment methods and limits are listed in the cashier. We may require identity or payment verification before processing withdrawals and may place temporary holds on funds while checks are completed. Processing times, minimums, maximums and any fees are as shown in the cashier or payment terms. Account-level deposit limits and cooling-off options are available in your settings and may be applied by us for compliance or risk reasons.

Dispute resolution

If you have a dispute, contact our support team and provide relevant details. We will investigate and aim to respond promptly. If we cannot resolve a dispute internally we will advise on available escalation routes, including independent dispute resolution where applicable. While we seek to reach fair outcomes, our decisions are final subject to any applicable external procedure.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or by notification to your account. Continued use of the platform after changes are published constitutes acceptance of the revised terms. If you do not accept an update you should stop using the service and close your account where appropriate.